As part of their three-day Open House event Oct. 4-6, CNC Automation will show a ‘Better Workshop.’
As part of their three-day Open House event Oct. 4-6, CNC Automation is set to mark the grand opening of the new showroom concept they’re calling ‘Better Workshop.’
“We’ve changed everything around completely to do this,” says Andrew Legault, CNC’s president.
“We arranged for offsite storage to empty out the showroom and then we changed everything in here and set it up like an actual workshop. So rather than have a bunch of machines spread out over the showroom floor, now it’s a fully operational workshop.”
Legault says he made the changes because customers repeatedly asked to show them how to solve problems or manufacture a certain new product.
“So now there is no stock on the floor, instead, we can take you through what we think would be the best way for you to produce a that product. It’s all here from CNC nesting machines, 5-axis routing, sanding, brushing and polishing, and drilling and dowel insertion to coating and finishing and whatever else you want to see.
“And it’s not a temporary setup either, no portable dust collectors, it’s all installed like you would at your shop.”
“So, rather than demonstrate an edgebander, we can demonstrate the entire built from start to finish.”
Legault says it was a big investment for the company to go that route, a lot of soft costs that won’t be recovered, but he believes this is a great way to give customers a real-world look at their options.
At the same time, they are also showing the latest innovations on the service side, things such as service hubs that enable them to use the latest technology such as Microsoft’s HoloLens to better serve customers.
HoloLens is a self-contained, holographic computer, enabling people to engage with digital content and interact with holograms. Or in this case, they will enable service technicians and customers to work together and solve maintenance or machining issues.